Privacy Policy

1. Introduction

compactco (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, www.compactco.store. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that information.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide when you:

• Place an order
• Create an account
• Subscribe to newsletters
• Contact us via email, phone, or the contact form

Typical data includes your name, email address, phone number, shipping and billing addresses, and payment details.

2.2 Automatically Collected Data

When you visit our site, we automatically gather certain technical information, such as:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referral URL

This data helps us improve site performance and user experience.

3. How We Use Your Information

• Process and fulfill orders, including payment, shipping, and customer service.
• Send order confirmations, shipping updates, and related transactional communications.
• Provide customer support and respond to inquiries.
• Send promotional or informational emails if you have opted in.
• Analyze site usage to enhance functionality, design, and content.
• Comply with legal obligations and protect our legal rights.

4. Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share data with third parties only in the following circumstances:

• Service providers that perform functions on our behalf (e.g., payment processors, shipping carriers, email marketing platforms).
• Compliance with legal requests, court orders, or governmental regulations.
• Protection of our rights, property, or safety, or that of others.

All third‑party partners are required to protect your information and may only use it for the purposes we specify.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to remember your preferences, manage sessions, and gather analytics. You can control cookie settings through your browser, but disabling cookies may affect site functionality.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes. Order records are typically kept for a minimum of seven (7) years for tax and accounting purposes.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your data, subject to legal exceptions.
• Object to or restrict certain processing activities.
• Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us using the details below.

8. Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

9. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from minors. If we become aware of such collection, we will promptly delete the data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the site after revisions constitutes acceptance of the updated terms.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Phone: +1 (615) 245-3226
• Address: 5750 East 10th Terrace, Nashville, Tennessee 37297, United States